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Customer Service Representative

Posted Date: Mar 17, 2017
Expiry Date: May 16, 2017
Location: Bow Island, Alberta
Tags: Contract, Agribusiness, Customer Service, P & H, Alberta, Sales, Grain, Agronomy, Agriculture, Crop Inputs, Experienced

Parrish and Heimbecker, Limited



Parrish & Heimbecker, Limited with its head office located in Winnipeg has been in the agriculture business for over 100 years. We have over 1400 employees across Canada and the Northern U.S. and operate a variety of subsidiary companies covering all aspects of the Agricultural field. We offer a positive working environment, competitive compensation and benefits, and the opportunity to contribute and succeed within a growing Canadian company.

Customer Service Representative

Bow Island, AB

We are currently seeking a Customer Service Representative (CSR) to identify and develop new business opportunities for the location while strengthening existing customer relationships through a high standard of customer service. The CSR will promote the benefits of P&H’s programs and services and provide producers with solutions for current and future business needs.

Duties and responsibilities include, but are not limited to:

·         Prospecting and new business development

o    Generate profitable business agreements for the location and P&H at large

o    Work with producers to create viable solutions for their business needs

o    Identify and monitor reoccurrence of business needs to determine trends and rising business opportunities

o    Anticipate future business needs by using proactive measures.

·         Fostering and developing customer relationships

o    Promote the programs and services offered by P&H in a manner that highlights the benefits to the producer

o    Maintain contact with customers and manage their needs

·         Contributing to the success of the CI business

o    Assist with developing budgets, forecasts, and meeting inventory targets

o    Ensure constant communication with GM

o    Create customer plans, weekly sales plans and efficiently create new weekly call planners

o    Ensure contracts are compliant as all times

·         Grain marketing including the ability to match the requirements of the elevator to the stocks available on-farm in the market area

·         Contracting all types of grain from farm customers in accordance with the business plan

·         Work with other business areas and departments, as required.


·         Must currently hold or have the ability to achieve P.Ag or CCA certification

·         Experience in dealing with agricultural producers at increasing levels of responsibility

·         Customer service and/or sales techniques and practices

·         Thorough knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producers in the area

·         Experience in fertilizer sales

·         Experience in  grain contracting

·         Valid driver’s license

 Please apply online.

 P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society.  As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities.  Accommodations in relation to the job selection process are available upon request

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